Making calls on 7TEL is no different
than making calls on any other phone. On VoIP lines (Solo, Family, or
SOHO Unlimited), simply pick up the phone handset and, once you hear dial
tone, dial the phone number of the person you are trying to reach. You
do have to dial the area code and phone number for all calls, even local
calls. You don't have to add a "1" to the start of the number for
domestic calls, though. For international numbers, dial 011 + country code + number.
On your mobile handset you simply enter the
number and press the "send" key.
Dial-by-name
You can also make calls simply by saying the
name of the person in your address book. To do this, press "0" on your
7TEL phone ("0-send" on your mobile handset) and say "make a call" when
you hear the greeting. When the system asks you who you want to call,
just say their name.
If you have multiple people sharing the same
line, you'll have to choose your Center from the Receptionist first.
Travelcard
You can make calls from non-7TEL phones sinply by dialing your
travelcard number- (866) 359-1722- and following the prompts to log in. From there you can make calls, check messages, lookup contacts, or use any other function available in your 7TEL Center.
Checking Voicemail and Email
On the Phone
Checking messages is easy- simply press "0"
on your 7TEL phone ("0-send" on your mobile handset) and say "listen to
messages" when you hear the greeting. You can listen to voicemail and
emails and you can send messages to people in your address book.
If you have multiple people sharing the same
line, you'll have to choose your Center from the Receptionist first.
On the Web
To check (or send) message from any internet
connected computer, simply log into the 7TEL Center website using your username and password. Once logged in, select
Message Center to read, listen to, or send messages.
Note: Popup Blockers may prevent you from checking your messages or may cause unusual behavior.
Please turn off any Popup Blockers while in the 7TEL Center (most blockers can be disabled on a site-by-site basis).
Travelcard
You can check messages from non-7TEL phones sinply by dialing your
travelcard number- (866) 359-1722- and following the prompts to log in. From there you can make calls, check messages, lookup contacts, or use any other function available in your 7TEL Center.
Using the Address Book
On the Phone
You can retrieve and use your contact
information on the phone- just press "0" on your 7TEL phone
("0-send" on your mobile handset) and say "address book" when you hear the
greeting. From here you can get phone numbers, email addresses, street
addresses, and other information about your contacts.
If you have multiple people sharing the same
line, you'll have to choose your Center from the Receptionist first.
On the Web
You can manage your address book and
retrieve contact information using any any internet connected computer.
Log into the 7TEL Center website using your username and password. Once logged in, select Address Book to view your
contacts. You can also add contacts or edit your contacts from the web
page.
All of the contacts in your address book
will be available on the phone and can be used to dial-by-name.
Setting up Privacy Controls
You can use Anonymous Call Block, Address
Book filters, and "black lists" to prevent unwanted calls from
reaching you. Log into the 7TEL Center website using your username and password, then click Call Management/Privacy under "Set Up Features" in the navigation tree. Click the "help" button on the setup page for details.
Setting up Call Management
You can set up Find Me to track you down at
up to three other phone numbers if you're not at the current number.
Log into the 7TEL Center website using your username and password, then click Call Management/Privacy under "Set Up Features" in the navigation tree. Click the "help" button on the setup page for details.
Setting up Calling Restrictions (mobile
only)
As the administrator on the account, you can
determine how many "unrestricted" minutes each phone gets and then what
numbers the phone can call or be called from once they've exceeded their
limit. An unrestricted phone can make or take calls from any number
while a restricted phone will only allow calls to be made or taken from a
"white list" of numbers that you set up.
Simply login to your 7TEL Center
using your username (email address) and
password. Once logged in, select Mobile Phones to view the phones on
the account. Select "calling restrictions" under the phone you want to
restrict and follow the instructions.
Setting up Geo-Monitors (mobile only)
As the administrator on the account, you can
set alarms based on the geographic location of the phone or on how fast the
phone is going. This allows you, for example, to make sure that your
child is not speeding or spending time in a location that you have told them
not to.
Simply login to your 7TEL Center
using your username (email address) and password. Once logged in, select Mobile Phones to view the phones on
the account. Select "Geo-Monitors" under the phone you want to
restrict and follow the instructions.
Getting Directory Assistance
Simply dial 411 (411-send on mobile phones).
Getting Customer Service
Simply dial 611 (611-send on mobile phones) from any 7TEL phone. If you need to call from a non-7TEL phone, dial (866) 673-4707.
